Payment, Shipping & Returns

Payment Methods


    • PayPal
    • Afterpay
    • Direct Deposit
    • Payment Plans available for selected products please email us to discuss

Shipping Policy


    • Shipping within Australia is via Australia Post
    • We can ship to PO Boxes within Australia only
    • International shipping is available to select countries, if your country is not listed please email us
    • Larger items may be shipped via courier

Refund & Exchange Policy


    • Refunds are not available on all products.
    • To be eligible for a refund, your item must be faulty or unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
    • You may return an item within 30 days if it is in the same condition as to which you received it. Exchanges may also be available.
    • ActivoMed Therapy Systems where a trial insurance was purchased (14 day money back guarantee) are able to be returned within 14 days providing training has been undertaken and the product is in near new condition

Wholesale Enquiries

We offer wholesale products to therapists working in the industry to sell to their clients as well as commission on products sold.

To apply please email us with your Business Name, ABN, Website and/or Facebook and Instagram pages along with a brief outline of your business.

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